Fdic: Office Of The Ombudsman

M. Anthony Lowe, Ombudsman

K. Anthony Lowe, Ombudsman

The FDIC Office of the Ombudsman is a confidential, neutral and independent rootage of information as well as assistance to anyone affected past the FDIC inward its regulatory, resolution, receivership, or property disposition activities. We will keep factor communication equally confidential unless given permission by theconstituent to waive confidentiality, or except equally required past police force.

If y’all have a problem or complaint amongst the FDIC that is non involved inwards litigation, arbitration, or mediation, you lot may contact the Office of the Ombudsman for confidential assistance. Our office volition piece of work amongst other FDIC divisions in addition to offices equally a liaison to resolve your issue. You may as well contact us amongst questions almost FDIC policies and procedures. We volition advert you to a subject field affair adept within the FDIC, orindependently enquiry the issues to render answers to your questions.

Contact amongst the Office of the Ombudsman does not forestall an inquirer from pursuing formal resolution channels inside the FDIC, nor does it constitute initiation of a formal complaint, grievance or appeal physical process, or forestall the fourth dimension limits for pursuing formal resolutions that are established within those formal processes.

Ombudsman Activities

The Office of the Ombudsman is committed to activelyengaging with our stakeholders, equally well every bit promoting transparency relative to agency activities. Therefore, it is our hope that you lot will discover this study to live of value inwards understanding the role of the Ombudsman together with the various areas where we can render assistance to the Agency’second stakeholders. We welcome your feedback on the content of this written report, as good every bit your suggestions for improving future editions. Additionally, if y’all demand our services, please submit any comments in this view to theFDIC Ombudsman Office.